Always Wanted A Career In The Music Industry?

At Millers Music we believe in hiring bright, passionate, and enthusiastic people to work in our Central Cambridge store. Our independent business is an exciting environment where our dedicated Team are expected to work together, supporting each other, to provide the highest level of customer service and care.

Opportunities to develop and progress are available to those who wish to further their careers.

We believe our people are the key to our success, they're the ones who man the phones, serve our customers, pack the books, and they're the ones that ultimately make our customers happy.

Company Benefits

  • Manufacturer visits both in the UK and abroad
  • Discounts on instruments and accessories
  • Opportunity to see products before being released to the public
  • 28 days holiday
  • Free company car park in Central Cambridge (subject to availability)
  • Exclusive offers and opportunities with music venues, tuition and equipment
  • An understanding of musical commitments
  • Favourable pension scheme
  • Use of company practice rooms (coming soon) and equipment

Because of the changing nature of our business and candidates employment status we do not hold CV's on file. If you are interested in a role at Millers Music then check back on this page from time to time and follow us on social media where we announce positions: -

We're currently hiring for the following roles:

Sales Executive - Full Time

We require an organised, enthusiastic and dynamic pianist to work as a Piano Sales Executive in our busy Piano department. Working in our Central Cambridge store you will join a team dedicated to providing industry-leading customer service. Millers Music has seen significant growth in the last few years including a new sister store in Norwich and a new web channel.

This role has the potential for development and progression within the company for the right candidate.

Candidates must be able to demonstrate a history of sales performance in a target-driven environment, willingness to learn and a strong aptitude and understanding of selling. Candidates will have excellent communication skills and qualifications to include English and Maths.

Essential

  • Experience of working in a sales environment
  • Evidence of achieving targets in a fast-paced environment
  • Professional attitude toward work and appearance

Desirable

  • Experience of CRM systems

Must be reliable and flexible to meet the needs of the business.

Full training will be given.

Hours of work: 9:15 to 5:30, 5 days per week including weekends (shorter hours on Sundays). Parking available on site.

Customer Service (Head Office) - Full Time

Working in our busy Cambridge head office, you'll be given the opportunity to join a team dedicated to providing industry-leading customer service. Millers Music has seen significant growth in the last few years, including a new sister store in Norwich and a new website. Our Head Office team are looking for an experienced customer service assistant to work alongside us.

This role has the potential for development and progression within the company. On a day-to-day basis, you'll be dealing with customer enquiries by phone, mail, and online, and supporting our growing web business.

Your duties will include

  • First-line support for customer calls
  • Processing finance applications
  • Processing web orders
  • Contributing to and maintaining our website
  • General administration and office support

We're looking for candidates with

  • Excellent communication skills (ideally, previous experience in a retail or customer service role)
  • Strong Maths and English skills (GCSE Grade C+ or equivalent)
  • Computer literacy and good typing skills
  • The ability to organise themselves and prioritise workloads in a busy environment
  • Previous CMS experience would be an advantage

Must be reliable and flexible to meet the needs of the business.

Full training will be given.

Hours of work: 9:15 to 5:30, 5 days per week including weekends (shorter hours on Sundays). Parking available on site.


Applications in writing with a CV and covering letter or email to careers@millersmusic.co.uk stating the role you are applying for and why you think you would be the right person.