Always Wanted A Career In The Music Industry?

At Millers Music we believe in hiring bright, passionate, and enthusiastic people to work in our Central Cambridge store. Our independent business is an exciting environment where our dedicated Team are expected to work together, supporting each other, to provide the highest level of customer service and care.

Opportunities to develop and progress are available to those who wish to further their careers.

We believe our people are the key to our success, they're the ones who man the phones, serve our customers, pack the books, and they're the ones that ultimately make our customers happy.

Company Benefits

  • Manufacturer visits both in the UK and abroad
  • Discounts on instruments and accessories
  • Opportunity to see products before being released to the public
  • 28 days holiday
  • Free company car park in Central Cambridge (subject to availability)
  • Exclusive offers and opportunities with music venues, tuition and equipment
  • An understanding of musical commitments
  • Favourable pension scheme
  • Use of company practice rooms (coming soon) and equipment
  • Enhanced pay for family leave such as maternity

Because of the changing nature of our business and candidates employment status, we do not hold CV's on file. If you are interested in a role at Millers Music then check back on this page from time to time and follow us on social media where we announce positions: -

We're currently hiring for the following roles:


Sales Manager - Guitars

Millers Music Group is looking for a unique individual to join us as a Sales Manager in our Guitar Team, our vision is to inspire others to play music, supporting learning by providing quality instruments in an affordable way.

This is a full-time role, based in our Cambridge flagship Store, with an on target earnings of a salary of up to £25,000 per annum. We are a long established organisation able to support your development, offering manufacturer visits and a range of benefits such as car parking, tailored reward, staff discount and flexible working.

If you are successful, you will have the opportunity to coach and develop the guitar team, build relationships with our customers delivering the highest level of service, to ensure sales targets are met or exceeded.  

You will generate ideas for sales initiatives and be involved in buying decisions. We encourage initiative and accountability and you will be expected to drive sales and motivate others. You will need to know how to plan and carry out sales strategy for the department and the team and respond well to overcome barriers to ensure targets are on track.

You will need to show leadership skills and demonstrate previous customer service and sales experience including a history of achieving sales targets.   Excellent communication skills are needed and you will have a good product knowledge, ideally being able to play and demonstrate a range of instruments including guitars, drums and other instruments.

This is a great new role - if you think you can meet the challenge and want to work with us, please send your CV with a covering note to careers@millersmusic.co.uk, or give us a call on 01223 224815.


Customer Service Adviser 

This is an exciting, customer service role where you will be responsible for providing a fantastic service experience to customers at Millers. You will be part of the team who ensures customer satisfaction is both met and exceeded, to help us achieve our vision of making music accessible to everyone. 

Salary: £18,000.00 /year

This position will involve:

  • Talking to customers by phone or email, to ensure successful management of their order.
  • Actively increasing sales by positive engagement with the customer by phone.
  • Supporting the logistics of musical products to ensure customer expectations are met.
  • Managing customer feedback and dealing with queries and suggesting ideas to improve in what we do.

You will need to be keen, have excellent skills in dealing with and talking to others. Millers is an independent business where we work together, to provide the highest level of customer service and care. Opportunities to develop and progress are available to those who wish to further their careers. You will need some experience in dealing with customers.

An understanding of retail systems, using a phone system, web sales and applications would be useful but training will be given.

The role is based in Barnwell Road, Cambridge with good access to public transport and some parking available. Hours of work will include some Saturdays and Sundays at the moment, but this may reduce at some point. You will get 2 days off during the week and to work with a friendly hard working team.

We reward the efforts of our team to do the best for our customers, if you are interested and would like to find out more, please email us your CV and covering letter to careers@millersmusic.co.uk, or give us a call on 01223 224815.


Sales Assistant

Millers Music are looking for an exceptional individual to work as a Sales Assistant in our central Cambridge store. You will have the opportunity to join a team who are proud to lead on customer service within the music industry.

We offer commission following a successful training period.

You will need to understand customer’s needs and exceed their expectations by the efficient sale or rental of musical goods. Our team enjoys its work, you will receive full training from our team and suppliers on our wide range of orchestral instruments and services. This role also has the potential for development within the company.

You will need to be friendly with good communication skills and have a passion both for music and for selling to inspire others to play and learn to play.

You will be able to sell and have some previous sales experience, product knowledge about musical instruments is ideal, as is the ability to demonstrate.

Our hours of work are any five days from seven, 9.30-5.30 except Sunday which are 10.45-4.30.

We offer:

  • Free company car park in Central Cambridge (subject to availability)
  • Full in-depth product training and career path in the Group 
  • Pension scheme - where eligible. 
  • A great working culture and recognition, flexible working and time off in lieu 
  • Manufacturer visits in Europe. 
  • Staff discounts 
  • Encore reward scheme for musical events and merchandise. 
  • Opportunities with music venues, tuition, and equipment 
  • 28 days holiday (pro rata for part-time staff). 

We reward the efforts of our team to do the best for our customers, if you are interested to want to find out more, please email us your CV and covering letter