Always Wanted A Career In The Music Industry?

At Millers Music we believe in hiring bright, passionate, and enthusiastic people to work in our Central Cambridge store. Our independent business is an exciting environment where our dedicated Team are expected to work together, supporting each other, to provide the highest level of customer service and care.

Opportunities to develop and progress are available to those who wish to further their careers.

We believe our people are the key to our success, they're the ones who man the phones, serve our customers, pack the books, and they're the ones that ultimately make our customers happy.

Company Benefits

  • Manufacturer visits both in the UK and abroad
  • Discounts on instruments and accessories
  • Opportunity to see products before being released to the public
  • 28 days holiday
  • Free company car park in Central Cambridge (subject to availability)
  • Exclusive offers and opportunities with music venues, tuition and equipment
  • An understanding of musical commitments
  • Favourable pension scheme
  • Use of company practice rooms (coming soon) and equipment
  • Enhanced pay for family leave such as maternity

Because of the changing nature of our business and candidates employment status, we do not hold CV's on file. If you are interested in a role at Millers Music then check back on this page from time to time and follow us on social media where we announce positions: -

We're currently hiring for the following roles:

Weekend Customer Service Advisor

This is an exciting role where you will be part of a team providing a fantastic service experience to customers at Millers, ensuring satisfaction is both met and exceeded in dealing with phone queries from customers.

Hours of work will are Saturdays and or Sundays, Sundays are paid in full but worked 10.30-4.30

You will be working at the central office in Barnwell Business Park, CB5 8UX, with some parking and public transport links.

You will be:

  • Talking to customers by phone or email, to ensure successful management of their order.
  • Actively increasing sales by positive engagement with the customer by phone.
  • Supporting the logistics of musical products to ensure customer expectations are met.
  • Managing customer feedback and dealing with queries and suggesting ideas to improve in what we do.

What we can offer:

  • Discounts on instruments and accessories
  • 28 days holiday
  • Car parking
  • Staff Encore scheme entitling you to cash towards musical events
  • Sunday is paid in full but the hours worked are from 10.30am until 4.30pm.

You will need to be need to be keen, have a excellent skills in dealing with others ideally in sales or customer services. Previous use of a phone system and web sales would also be useful but training will be given.

If you are interested, please send your CV to us with a covering note stating your suitability and instruments you may play.